SETTING NEW ORIENTATIONS
– “The value for money is still excellent in CEE” – Perception or reality? Changing the business model in the face of a shift in the global economy
– From back office admin to support center and business partner is not enough – How to become a business enabler and strategic ally?
– The center/HQ relationship – doomed to be a bumpy road or early days of a beautiful romance?
2 “TRANSFORMATION” STREAMS: HR & PROCESSES
– New people management / Future of finance: Inevitable obsolescence
– D&I, don’t just say it, do it! / The “Amazon Prime” effect on process transformation
– ESG – The new hype? / Stuck in the captive model? Open your mind
2 x 30-min Q&A SESSIONS
1-HOUR ROUND-TABLES DISCUSSIONS
OPERATIONAL MIXED BAG
– From E2E process to extended focus on user experience at large – what is the new business case (or reason to be) of SSC/GBS?
– Talent is everywhere… if you pay them! SSC/GBS at the inflection point of their talent management strategies
– AI, the elephant in the room: We still don’t really know how to drive (RPA) and it is already time to know how to fly (AI)
2 HANDS-ON PRACTICAL 90-MIN WORK GROUPS
– A look at end-to-end processes and their importance in tomorrow’s relevance of the SSC/GBS model
– What it takes to build your managers’ pipeline in the new remote reality?
CLOSING KEYNOTE – TOMORROW’S WORKPLACE, THE BEGINNING OF THE END?
By a professor in organizational behavior and psychology of work
1 x 30-min Q&A SESSIONS
1-HOUR ROUND-TABLES DISCUSSIONS
100% of corporate speakers with the highest level of seniority in the SSC arena, gathering to share their experience and network with like-minded professionals wishing to shape the future of the industry in the region!
Countdown before the conference.
Don’t miss your chance to secure your seat to meet regional peers face-to-face next April!
Payment available by bank transfer or credit card*.
This ticket includes:
This ticket includes:
This ticket includes:
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**Tickets price as stated are for SSC/GBS employees only – tickets for consultants, vendors, solutions providers are available at a standard price of 2,500 EUR + VAT for 2 days available here.
***IMPORTANT: Rates indicated above are exclusive of 27% VAT that will be added to your purchase upon payment.
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Crowne Plaza Budapest – an IHG Hotel
Budapest | 23-24 April 2024
More info at contact@connect-minds.com
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Partnering with the SSC/GBS Strategic Management Conference represents an ideal opportunity to discuss challenges, objectives and aspirations of the key players in the region.
The event is aimed at “connecting minds” to do business, increase efficiency and ultimately, improve efficiency, productivity and quality of service delivery.
So why not associating your brand with the main conference on shared service centers strategic management in the region?
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