CEE SSC Online Breakfast Meeting #1

April Session

1-hour session including: 4 presentations (7 minutes each), 20 minutes of Q&A and 10 minutes of poll / live voting activity

Program for Friday 16 April 2021

Long term effects of “virtualization” of work: From recruitment, training / development and performance management, all the way to motivating leaders and tomorrow’s work arrangement in SSC environment

    Handling a change of patterns in behaviors and long-term effects on motivation, engagement, team spirit, productivity, training and feeling of belonging
    Presented by: Raluca Romanu, General Manager – Bosch Service Solutions (RO)
    Hybrid models in place today and tomorrow’s employment rules: Rethinking the recruitment models, home office expense cover scheme, legal implications and office space strategy
    Presented by: Christian Schulz, Head GBS & President Slovensko – Henkel (SK)
    Methodologies to avoid loss of knowledge on the long run, clear guidelines accompanying adapted processes and how to manage cost-efficient (but effective?) transitions in a virtual way
    Presented byCsaba Szende, Head of Business Services Europe – Trivium Packaging (HU)
    How to create common strategic goals and objectives for the centers without the togetherness and necessary push towards dematerialized solutions for decision-making processes
    Presented by: Tomasz Owsiak Krakow Center Operations and Global Planning Director – Jacobs Engineering (PL)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.

Event Info

  • April 16, 2021
  • 09:00 - 10:00 CET
  • Live Stream via MS Teams


Raluca Romanu

General Manager
Bosch Service Solutions (Romania)

Csaba Szende

Group SSC Director for Europe
Confidential (Germany)

Tomasz Owsiak

Krakow Center Operations and Global Planning Director
Jacobs Engineering (Poland)

Find out more about the May & June sessions