CEE SSC Online Breakfast Meeting #1

April Session

1-hour session including: 4 presentations (7 minutes each), 20 minutes of Q&A and 10 minutes of poll / live voting activity

Program for Friday 16 April 2021

Long term effects of “virtualization” of work: From recruitment, training / development and performance management, all the way to motivating leaders and tomorrow’s work arrangement in SSC environment

  1. [MANAGING VIRTUAL TEAMS]
    Handling a change of patterns in behaviors and long-term effects on motivation, engagement, team spirit, productivity, training and feeling of belonging
    Presented by: Raluca Romanu, General Manager – Bosch Service Solutions (RO)
  2. [WORK ARRANGEMENT OF TOMORROW]
    Hybrid models in place today and tomorrow’s employment rules: Rethinking the recruitment models, home office expense cover scheme, legal implications and office space strategy
    Presented by: Christian Schulz, Head GBS & President Slovensko – Henkel (SK)
  3. [STABILIZATION OF OPERATIONS]
    Methodologies to avoid loss of knowledge on the long run, clear guidelines accompanying adapted processes and how to manage cost-efficient (but effective?) transitions in a virtual way
    Presented byCsaba Szende, Head of Business Services Europe – Trivium Packaging (HU)
  4. [BUSINESS STRATEGY]
    How to create common strategic goals and objectives for the centers without the togetherness and necessary push towards dematerialized solutions for decision-making processes
    Presented by: Tomasz Owsiak Krakow Center Operations and Global Planning Director – Jacobs Engineering (PL)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.

Event Info

  • April 16, 2021
  • 09:00 - 10:00 CET
  • Live Stream via MS Teams

Speakers

Raluca Romanu

General Manager
Bosch Service Solutions (Romania)
csaba-szende_speaker_cee-strategic-ssc-gbs-conference-budapest-2023_connect-minds

Csaba Szende

Group SSC Director for Europe
Confidential (Germany)

Tomasz Owsiak

Krakow Center Operations and Global Planning Director
Jacobs Engineering (Poland)

Find out more about the May & June sessions