CEE SSC Online Breakfast Meeting #2

May Session

1-hour session including: 4 presentations (7 minutes each), 20 minutes of Q&A and 10 minutes of poll / live voting activity

Program for Friday 14 May 2021

Will there be a “before and after covid” for the shared service industry in CEE? What to expect about tomorrow’s scope of SSCs/GBSs in the region

  1. [COST-CUTTING PARADIGM]
    Extreme process optimization and automation to reduce the operating size of organizations, increase efficiency and counter-attack the salary costs hike
    Presented byMarta Wojtera, VP SSC – Volvo Group (PL)
  2. [OPTIMIZED DELIVERY CENTERS]
    Do more with… the same: Rotating staff and transforming offices into community centers to increase number of functions in the same space, spreading across the fixed costs for increased competitiveness
    Presented by: Ieva Hertela, Acting General Manager – Atea Global Services (LV)
  3. [NEW SERVICES TO BE TRANSITIONED]
    Accelerating the upskilling trend and building capabilities to attract more “unconventional” high value-added new services to the centers
    Presented by: Gabriela Kokai, Head of IT Innovation & HR Services Hub – Nilfisk (HU)
  4. [HYBRID OUTSOURCING MODEL]
    Captive vs. BPO – Can SSCs take the lead on the outsourcing strategy of their organization and put in place optimized hybrid model managed at center level
    Presented by: Przemyslaw Siuda, Regional Director Shared Services Europe – TÜV Rheinland (PL)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.

Event Info

  • May 14, 2021
  • 09:00 - 10:00 CET
  • Live Stream via MS Teams

Speakers

Marta Wojtera

VP SSC
Volvo Group (Poland)

Przemyslaw Siuda

Regional Director Shared Services Europe
TÜV Rheinland (Poland)

Gabriella Kokai

Head of IT Innovation & HR Services Hub
Nilfisk (Hungary)

Ieva Hertela

Acting General Manager
Atea Global Services (Latvia)

Find out more about the April & June sessions