Program for Friday 11 June 2021

Automation and digitalization as the designated fuel of transformation programs for the future: Preparing the changes in operations needed for further technology integration

1. [PROCESS HARMONIZATION AND SIMPLIFICATION]
   Re-engineering, stabilizing, optimizing, automating – quadruple bundle at play for successful future SSC operations in the region?
   Presented by: Grzegorz Fert, Head of Finance – SGS Global Business Services Europe (PL)
2. [IT IS ALL ABOUT DATA]
   Digitalization and importance of data in an increasingly customer-centric focused world – how to integrate data mining and analytics within your operations
   Presented by: Attila Gulyás, Business Process Development Manager – Computacenter (HU)
3. [MOVING ALONG WITH RPA]
   Process pipeline management for RPA programs – where to look when the list of “usual suspects” dries out and how to coordinate robotization programs in virtual environment
   Presented by: Emese Szakács, Director Budapest Shared Services – AGCO (HU)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.