Supported by

Program for Friday 26 November 2021

– with the support of Directum | Intelligent business processes and documents management –

1. [ENGAGEMENT, MOTIVATION & IMPACTS ON OPERATIONS]
   How to manage engagement in the “new normal” hybrid working environment to avoid productivity drops and keep a high quality level of service delivery
   Presented by: Przemyslaw Siuda, Regional Director Shared Services Europe, TÜV Rheinland (PL)

2. [REMOTE TRANSITIONS, THE NEW NORM?]
   Impacts on operations and quality of processes hand-over of remotely transitioning new activities to GBS environment – temporary trend or long-term industry transformation fuelled by cost-saving perspectives? 
   Presented by: Maciej Waszkiewicz, Order To Cash Director, JTI (PL)

*Registration to the Connect Minds’ Online Breakfast Meetings Series is free of charge and exclusively reserved to professionals employed by SSC/GBS organizations.
Right to access is at the discretion of the organizers who can refuse the registration of individuals not working in an SSC/GBS organization.