TOWARDS A MORE INTEGRATED SSC/GBS MODEL?

Changing the perception internally: What is the future value proposition of your SSC/GBS organization at global level

• Costs will always remain at the center, but what status for increasingly complex SSC/GBS operations in the eyes of the corporate strategy?
• Is GBS dead in the egg: Function-driven or truly global operating model for tomorrow?
• Has the SSC/GBS model as we know it reached its climax? How to make it indispensable to the business to avoid its downfall
• SSC/GBS as a transformation powerhouse… before losing optimized services to cheaper locations?