RE-SKILLING AND UP-SKILLING: THE STARTING POINT OF TOMORROW’S OPERATIONS

Re-skilling programs, digital upskilling and career path accelerator: Anticipating needed future skillsets to set-up a sustainable, adaptable and efficient training strategy that impacts long-term engagement and retention

• Synchronizing employees’ development programs design with the evolving needs of the company – no one size fits all (e.g. “technical experts” vs. “managers”)
• Early identification of talents and accelerated development tracks to keep a high level of engagement
• Glass ceiling vs. burn-out in fast pace development: Disengagement and risk of “Peter’s Principle” in SSC/GBS environment
• Empowering employees with self-development programs in the background to deal with an increasing complexification of tasks and prepare for the transition of more strategic roles