rafal-tylek_speaker_ssc-gbs-conference-budapest-2025_connect-minds

Rafal Tylek

Centre Head / Senior Director, Smith+Nephew (Poland)

Speaker Info

Speaking Session

NEW SCOPE, NEW LIFE?

Is there a real emergency in re-inventing your scope of services? What to keep, what to ditch, what to attract?

  • Discussions years in the making: Has the service portfolio as we know it (finance, HR, IT, etc.) already reached an inflection point or will it still be around in the coming years?
  • How to concretely initiate the transition towards new complex service lines – communication, small talks and confidence building needed to promote centers’ capabilities
  • How to push services upward when you are not at the decision table?