FROM COST-DRIVEN TRANSITIONS TO CAPABILITY-BASED ASSESSMENT

Walk the talk to bring in more complexity: Continuous improvement, needs anticipation and “selling” your capabilities

• Empowering your managers with global responsibilities to have access to the decision-making table and be in a better position on the market for proactive thinking
• Building the trust and business partnership in order to relocate high-end roles in SSC/GBS, opening-up to better career opportunities
• How to sustain continuous improvement activities, innovation, feeling of belonging and sense of “usefulness” in a context of reduced human interaction induced by the new ways of working