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2025 Agenda at a Glance

Download the full program to see what we have cooked for you this year!

Tuesday 8 April 2025 - Day 1

MORNING SESSIONS
– “Flipchart Fun” – YOU WRITE THE PROGRAM! New session where the participants suggest the topics to be covered during the opening panel on day 2

– ENTERING THE DIGITAL AGE
1/ AI (of course)
2/ IT takes 2 to tango (IT/GBS relationship if you did not get the joke…)
3/ Towards a more integrated SSC/GBS model

AFTERNOON SESSIONS
– 2 streams based on maturity levels:
A/ Not so mature… yet
B/ Been there for a while

With topics on importance of culture, entrepreneurial mindset required, upskilling everybody (yes, yes, even you at the top of the pyramid) and location strategy

AND OF COURSE
2 x 30-min Q&A SESSIONS
1-HOUR ROUND-TABLES DISCUSSIONS

Wednesday 9 April 2024 - Day 2

MORNING SESSIONS
NEW, NEW, NEW – Opening panel based on topics selected by the participants during the flipchart fun… well, this is going to be fun too!

-TURBULENT TIMES AHEAD-
With topics on industry-wide collaboration in the region, HR strategies of tomorrow and how to design your center’s new scope of operationsFrom E2E process to extended focus on user experience at large – what is the new business case (or reason to be) of SSC/GBS?

AFTERNOON SESSIONS
You can pick between:
1/ a 90-min practical, hands-on workgroup
2/ a terrifying “live debate” experience (with real fights!)

AND OF COURSE
1 x 30-min Q&A SESSIONS
1-HOUR ROUND-TABLES DISCUSSIONS

2025 SPEAKER FACULTY

100% of corporate speakers with the highest level of seniority in the SSC arena, gathering to share their experience and network with like-minded professionals wishing to shape the future of the industry in the region!

TICKETS - REGISTRATION

Countdown before the last early-bird.
Don’t miss your chance to secure your seat to meet regional peers face-to-face next April!
Payment available by bank transfer or credit card*.

11Days
6Hours
27Mins
3Secs

BEST EARLY-BIRD PRICE

(Valid until 15 January 2025)
(For SSC/GBS employees only**)
990 € (excl. VAT***)

This ticket includes:

  • Access to conference presentations
  • Access to all Q&A panels
  • Access to all networking sessions
  • Coffee breaks and lunches for 2 days
  • Invitation only evening function at the end of day 1
  • Access to presentations post-event

LAST EARLY-BIRD PRICE

(Valid until 28 February 2025)
(For SSC/GBS employees only**)
1,290 € (excl. VAT***)

This ticket includes:

  • Access to conference presentations
  • Access to all Q&A panels
  • Access to all networking sessions
  • Coffee breaks and lunches for 2 days
  • Invitation only evening function at the end of day 1
  • Access to presentations post-event
REGISTER HERE

STANDARD PRICE

(Valid from 1st March 2025)
(For SSC/GBS employees only**)
1,590 € (excl. VAT***)

This ticket includes:

  • Access to conference presentations
  • Access to all Q&A panels
  • Access to all networking sessions
  • Coffee breaks and lunches for 2 days
  • Invitation only evening function at the end of day 1
  • Access to presentations post-event

*Credit card payment online through Stripe’s secured platform – Contact us for more information.

**Tickets price as stated are for SSC/GBS employees only – tickets for consultants, vendors, solutions providers are available at a standard price of 2,500 EUR + VAT for 2 days available here.

***IMPORTANT: Rates indicated above are exclusive of 27% VAT that will be added to your purchase upon payment.
By selecting a ticket and proceeding with the registration, you agree with our privacy policy and you accept our terms and conditions.

Venue

Dorothea Hotel Budapest – Autograph Collection

Budapest | 8-9 April 2025

More info at contact@connect-minds.com

Sponsors

SPONSOR

Highradius Logo CEE Strategic SSC/GBS Conference Budapest by Connect Minds

SPONSOR

Adaptive logo

Partnering with the SSC/GBS Strategic Management Conference represents an ideal opportunity to discuss challenges, objectives and aspirations of the key players in the region.

The event is aimed at “connecting minds” to do business, increase efficiency and ultimately, improve efficiency, productivity and quality of service delivery.
So why not associating your brand with the main conference on shared service centers strategic management in the region?

Get in touch with us to find out more about tailored packages and how to:

  • Showcase the advantages of your solutions servicing strategic SSC/GBS management
  • Promote your range of adapted products
  • Raise your brand image and develop awareness
  • Meet with your primary target and build up strong relationship